Terms & Services
Welcome to Signaturel. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
All products offered on Signaturel are subject to availability. We reserve the right to update, modify, or discontinue any product at any time without prior notice.
By placing an order, you confirm that all information provided is accurate and complete.
2. Made-to-Order Policy
All our abayas are made to order, crafted with care and attention to detail.
- Production time typically ranges from 7–14 working days.
- During peak periods, processing may take slightly longer.
- Once an order is placed, it is immediately sent into production.
3. Orders & Payments
All orders must be paid in full at checkout. We accept secure payments through available payment methods displayed on our website.
Signaturel reserves the right to cancel or refuse any order in case of payment issues or suspected fraudulent activity.
4. Shipping & Delivery
Delivery times may vary depending on your location.
- Once dispatched, you will receive tracking details.
- Signaturel is not responsible for delays caused by shipping carriers or customs processes.
5. Returns & Exchanges
Due to the nature of made-to-order items, we do not accept returns or exchanges.
However, if you receive a defective or incorrect item, please contact us within 48 hours of delivery, and we will review your case.
6. Product Appearance
We strive to display our products as accurately as possible. However, slight variations in color, fabric, or stitching may occur due to lighting and screen settings.
These minor differences are not considered defects.
7. Intellectual Property
All content on this website, including images, designs, and text, is the property of Signaturel and may not be used or reproduced without permission.
8. Privacy
Your personal information is handled securely and will only be used for order processing and communication. We do not share or sell customer data to third parties.
9. Changes to Terms
Signaturel reserves the right to update or modify these Terms & Services at any time. Continued use of the website implies acceptance of any changes.
10. Contact Us
For any questions or concerns, please contact us through our website or official communication channels.